#Massive mail sack update#

If an incorrect cage card has been used a fee for each incorrect cage card will be applied.Д¬ustomer collects York and or bag from Royal Mail If incorrect bag labels or bag ties have been used, Royal Mail will charge you a fee for each incorrect label or tie. If Royal Mail canвЂ™t read and/ or scan the barcode printed on your items or itвЂ™s missing, they will charge a fee per item. If more items are handed over than declared on the Sales Order Royal Mail will charge you a flat fee per item. If items differ from what is stated on the Sales Order Royal Mail will apply an admin fee per Sales Order for any adjustments theyвЂ™ve made. Royal Mail Fines from 2nd January 2020 Adjustment ChargeДЇlat Fee per incorrect Sales Order and or Manifest As the new Royal Mail fines kick in from the first working day back in the New Year, directly after the busiest trading period, itвЂ™s perhaps the time of year youвЂ™re most likely to run short on mailing stock and be forced to use the wrong colour bag or be missing a label. You will want to make sure that you stock up on bags, ties, labels, yorks, trays etc before you shut down for the Christmas Break. If Royal Mail find errors in the way parcels have been presented this will also attract Royal Mail Fines. If parcels handed to Royal Mail differ from what is stated on the Sales Order, they will correct the Sales Order to reflect what was given and impose Royal Mail Fines for any adjustments. These Royal Mail fines, called вЂrework feesвЂ™ by the company, will imposed when you present your mail incorrectly. Expectation is paramount and information is absolutely key.There will be new Royal Mail Fines introduced from the 2nd of January 2020. We are able to continue to do this but we need help and for the public to understand the issues. The government wants people like us to continue and in fact all of us combined are part of the big wheel helping to keep the economy ticking over.

I think the general gist from all of us is that we are hugely grateful for them and what the people are doing on the ground every day delivering the mail but that the information to the public and transparency is the issue. It doesnвЂ™t help at the moment but maybe the new no deliveries on a Saturday will help?!

She replied back with an apology etc etc and said it obviously was higher than her but I got the feeling from the email something is being discussed behind the scenes.

#Massive mail sack update#

I did exactly the same, I emailed my account manager in desperation last night pleading for them to update the website with the truth about the delays so that I could refer people to and for them to be more transparent. Thank you for your continued patience and understanding during these unprecedented times. WeвЂ™re really sorry for any delays you and your customers are experiencing Please be assured that we are continuing to process all mail entrusted to us but despite our best endeavours this is taking longer. We know how important it is to keep your mail moving and your business operating. We have flexed our operational resource opening additional hubs to push these huge volumes through the network. We have to comply with social distancing regulations which slow down the process. We are also experiencing peaks in excess of what we would see at Christmas and volumes continue to increase, As government instructed and with limited resources we are delivering important medical items, PPE and other critical supplies along with other mail.Дue to the pandemic, we experienced exceptional volumes after the bank holiday weekend combined with resources issues throughout the network. Royal Mail and other Carriers are heavily affected by covid-19 which is causing delays throughout all networks, with some areas affected than others. She has popped me over an email that she thought may be useful to quote to customers, so here it is: She did say that they were hoping to clear the Easter backlog this week but RM were unlikely to make an official notice about the issue. That way they might stop calling us liars and thieves.

I told her I had no problems with the Easter delays as long as RM would give us something official to show our customers. I rang my RM rep today as we still have many international tracked items sent on Tuesday (14th) after Easter that havenвЂ™t even had a first scan.